Wellness Experience & Treatment FAQ's
Everything you need to know to help you relax, plan and make the most of your wellness journey with us.
We offer a wide range of wellness treatments including relaxing massages, restorative facials, body wraps, marine rituals, hand and foot therapies, hot stone massage, deep tissue massage, pregnancy treatments, and signature wellness experiences using premium ishga seaweed skincare.
Our treatments combine expert therapist techniques with award-winning ishga skincare, made from sustainably harvested Hebridean seaweed. Rich in natural vitamins, minerals and antioxidants, these treatments help hydrate, nourish and restore both body and mind
Yes. Our wellness experiences include access to the historic outdoor Lido, allowing you to combine therapeutic treatments with cold water swimming and thermal experiences for a complete wellness journey. Different packages include either two or three hours of Lido access.
Your wellbeing is our priority. Before your treatment, you’ll complete a consultation where you’ll be asked about any medical conditions, allergies, pregnancy or medications so your treatment can be safely tailored to your needs.
Treatments and spa experiences can be booked online here. Full payment is required when booking, and your confirmation will be sent by email. Treatment times are subject to availability.
Individual spa treatments require at least 48 hours’ notice for cancellations or transfers. Spa day packages require 72 hours’ notice, while group bookings of six or more guests require 14 days’ notice to avoid cancellation charges.
If you’re looking to unwind, we recommend a Full Body Massage, Hot Stone Massage, Back, Face & Scalp Ritual, or our Healing Waters Journey. These treatments are designed to ease muscle tension, calm the nervous system and promote deep relaxation.
Absolutely. Our Deep Tissue Recovery Massage and Muscle Recovery massage options are ideal for relieving muscular tension, improving mobility and supporting recovery after exercise or everyday physical strain.
Yes. Our Hebridean Radiance Facial is suitable for all skin types, while our therapists will tailor treatments to your individual skin concerns. We also offer specialist anti-ageing facials and express facial treatments.
Yes. We offer a specially designed Mum-to-Be Massage from the second trimester (13 weeks onwards). Our therapists use techniques and products chosen to provide comfort and relaxation throughout pregnancy.
Treatment durations range from 25-minute express treatments to 50, 60 and 80-minute signature experiences. Spa packages can include between two and three hours of Lido access, making it easy to choose an experience that fits your schedule.
Yes. We offer a variety of wellness experiences including the Derwent Deep Relaxation Experience, Healing Waters Journey and Express Heritage Soak. Each package combines treatments with Lido access, refreshments and additional spa benefits.