Do I need to bring anything with me to use the spa facilities?
Yes, please bring your swimwear. Towels and robes are included with any spa day booking. If you're booking a treatment only, towels and robes can be provided for an additional £2.50.
Is use of the spa included when I book a Spa Day or treatment?
Spa Days include 90 minutes of complimentary access to our facilities.
For treatment-only bookings, spa facility access is available for an additional £10.
Towel and robe hire is also available for £2.50
Can I use the spa if I haven't got a treatment booked?
Spa use is operated on a first-come-first-served basis. If there is availability on the day, you will be more than welcome to use the spa facilities, at a cost of £10 for 90 minutes. Towel and robe hire is additional cost of £2.50.
Can children use the spa or have a treatment?
At this time our spa and treatments are only available for over 18s.
Do you have a double treatment room?
We have two double treatment rooms. This can be requested at the time of booking, however due to high demand we cannot guarantee its availability.
I am pregnant, can I still use the facilities or have a treatment?
It is advised to avoid hot tubs/ saunas / steam rooms due to the risk of overheating, dehydration and fainting.
You can have the following treatments while pregnant:
Adapted Facial, Adapted Scalp Massage, Adapted Pedicure and Manicure
Can I use the spa if I have a health condition?
With certain health conditions, a change of product can then make the treatment safe to go ahead, however this is not always the case. Please inform us of any health conditions prior to booking a treatment otherwise you could be refused treatment on the day due to health and safety. If this unfortunately happens and we were not informed in advance, no refund will be issued.
I have a nut allergy, what treatments can I have?
All ESPA products are made in an environment around nuts. However, only certain products contain nuts. If you have a strong nut allergy, we advise against having a facial.
Can I buy a gift voucher for the spa?
Yes, if you visit our voucher page, you can buy cash vouchers which you can use for spa days or treatment.
Can I cancel my treatment?
Treatments are non-cancellable, and prepayment is required at the time of booking. Date changes can be made up to 30 days prior to arrival.
Each of our guest rooms feature a private bath, wi-fi, cable television and include full breakfast.