Privacy Policy
This privacy policy sets out how New Bath Hotel & Spa uses and protects any information that you give New Bath Hotel & Spa when you use this website.
New Bath Hotel & Spa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We will only use your personal data on relevant lawful grounds as permitted by applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).
New Bath Hotel & Spa may update this policy from time to time by updating this page. We recommend checking this page occasionally to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- Name
- Contact information, including email address
- IP address, domain and approximate geolocation from the device you use to access the website
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys, enquiries and/or offers
What we do with the information we gather
We will never sell your personal data. We may collect and use information to understand your needs and provide you with a better service, including for the following purposes:
- Internal record keeping.
- Improving our products, services and guest experience.
- If you have given us your consent by opting in to be contacted, we may periodically send promotional emails about hotel news, special offers, events or other information we think you may find interesting.
- You have the right to opt out of marketing communications at any time. Marketing emails will include an unsubscribe option where applicable.
- From time to time, we may use your information for market research purposes where we have an appropriate lawful basis to do so.
- We may use information to customise and improve your experience of our website.
Security & Data Retention/Deletion
We are committed to ensuring that your information is secure. To help prevent unauthorised access or disclosure, appropriate physical, electronic and managerial procedures are used to safeguard the information we collect.
Making a booking with us will result in personal data being created and processed. Transaction data relating to the purchase of goods or services, whether the booking is made directly with the hotel or through our website, will be used for purposes connected with your booking and for maintaining appropriate transaction records.
We may use trusted third parties to process certain data on our behalf. Where we do so, we take appropriate steps to ensure that those third parties handle personal data securely and in accordance with applicable data protection requirements.
As a guest or booker at New Bath Hotel & Spa, we may send you service-related information concerning your booking or account with us. This may include reservation confirmations, pre- or post-stay communications, payment information, important updates and other essential customer communications. These communications are separate from marketing communications.
We may retain personal data where necessary to comply with legal, regulatory, accounting or other legitimate requirements.
Where we no longer have a lawful reason to retain your personal data, it will be securely deleted or anonymised as appropriate.
If you have any questions about this privacy policy or how we use your personal data, please contact:
Email: sales@newbathhotelandspa.com
How we use Cookies
A cookie is a small file placed on your device when you visit a website. Cookies can help websites analyse traffic, remember preferences and provide functionality tailored to individual users.
We may use traffic log and analytics cookies to identify which pages are being used and understand how visitors interact with our website. This helps us analyse website traffic and improve our website and services.
Cookies do not give us access to your computer or information other than the information you choose to share with us or information generated through your interaction with the website.
You can choose to accept or decline non-essential cookies where applicable. Most web browsers also allow you to manage cookies through their settings. Disabling certain cookies may prevent you from taking full advantage of some website functionality.
Links to other websites
Our website may contain links to other websites of interest. Once you use these links to leave our website, please note that we do not control those external websites.
We cannot therefore be responsible for the protection and privacy of information you provide while visiting third-party websites, and those websites are not governed by this privacy statement.
We recommend reviewing the privacy policy of any external website you visit.
Controlling your personal information
You may choose to restrict the collection or use of your personal information or change your mind about receiving marketing information at any time.
Please contact us at:
New Bath Hotel & Spa
Email: sales@newbathhotelandspa.com
We will not sell, distribute or lease your personal information to third parties unless we have your permission, have another lawful basis for doing so, or are required by law.
You may have rights under applicable data protection legislation in relation to the personal information we hold about you, including rights to request access to, correction of, or deletion of your personal data in certain circumstances.
If you believe any information we hold about you is incorrect or incomplete, please contact us and we will take appropriate steps to investigate and correct the information where necessary.
Website Usage Policy
If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern your use of this website.
The terms “New Bath Hotel & Spa”, “us” or “we” refer to the operator of this website.
The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms:
- The content of this website is provided for general information and use only and is subject to change without notice.
- Neither we nor third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness or suitability of information and materials found or offered on this website for any particular purpose.
- Your use of information or materials on this website is at your own risk. It is your responsibility to ensure that products, services or information available through the website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This may include, but is not limited to, the design, layout, appearance, text, imagery and graphics. Reproduction is prohibited except where permitted by applicable copyright law or with appropriate permission.
- All trademarks reproduced on this website which are not the property of, or licensed to, the website operator are acknowledged where appropriate.
- Unauthorised use of this website may give rise to a claim for damages and/or constitute a criminal offence where applicable.
- From time to time, this website may contain links to other websites. These links are provided for convenience and further information and do not necessarily signify that we endorse those websites. We have no responsibility for the content of linked third-party websites.
- You may not create a link to this website from another website or document without prior written consent where such consent is required.
- Your use of this website and any dispute arising from its use will be subject to the applicable laws and jurisdiction of the United Kingdom.
Contact Us
If you wish to contact New Bath Hotel & Spa regarding the hotel, this website or this policy, please contact:
New Bath Hotel & Spa
Email: sales@newbathhotelandspa.com
More Information
We hope this policy has clarified how we use personal information and cookies when you use our website.
If you require any further information regarding this policy or how your information is handled, please contact us at: